Retainer Service
Managing people issues effectively often requires timely advice, consistency, and a clear understanding of your organisation. Without ongoing HR support, organisations may find themselves reacting to issues rather than managing them proactively.
Human Results’ retainer service provides access to consistent, reliable HR support, giving organisations confidence that expert advice is available whenever it’s needed. Our retainer clients benefit from a trusted HR partner who understands their organisation, culture, and challenges.
Ongoing HR support you can rely on
The retainer service provides reassurance that expert support is always available.
A retainer relationship allows us to work proactively with your organisation, rather than responding only when issues arise. By developing an understanding of your people, policies, and priorities, we can provide informed, practical advice that supports better decision-making.
Our support is responsive and proportionate, ensuring you have access to guidance when issues arise, without unnecessary delay or complexity.
This ongoing relationship helps organisations address people issues early and reduce the risk of escalation.
Proactive and responsive HR support
Our retainer service provides flexible access to HR support, including:
■ Day-to-day HR advice and guidance
■ Employee relations support
■ Absence and performance management advice
■ Employment law and compliance guidance
■ Support with disciplinary and grievance matters
■ Advice on organisational change
■ Ongoing review of HR practices and processes
The level of support is tailored to suit your organisation’s size and needs.
What our retainer service includes
Additional Services
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Employee Engagement
Employee engagement is often recognised as important, yet many organisations find it difficult to translate intention into meaningful action. Low engagement can impact retention, performance, and culture if underlying issues are not addressed. We work with organisations to understand engagement challenges and develop practical, sustainable approaches that support long-term improvement.
Do you need support improving communication, trust, or leadership behaviours? Are you looking for insight into what motivates your workforce? We help organisations put engagement initiatives in place that are realistic, measurable, and aligned with their wider people strategy.
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HR Technologies
HR systems are increasingly relied upon to manage people data, absence, and performance, yet many organisations struggle to select or embed the right solutions. Without proper planning and support, technology can become underused or create additional complexity rather than improving efficiency. We help organisations identify and implement HR technology that genuinely supports their people processes.
Are you unsure which system best suits your organisation, or struggling to embed one you already have? Do managers need clearer data to support decision-making? We provide practical advice to ensure HR technology works effectively for your organisation and your people.
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Dispute Resolution
Workplace disputes can be an emotional and stressful time for both employer and employee.
It’s often beneficial to enlist unbiased support to ensure a clear and fair outcome. Working in partnership with your business, Human Results provide impartial pre-action conciliation and workplace mediation to help to settle unresolvable disputes.
We also offer clear advice to HR professionals and management teams within organisations for for resolving disputes. For a cost effective fixed fee, or competitive hourly rate, we can provide the expertise to support your business with dispute resolution services, when you need it most.
Contact Us
Get in touch to discuss our HR services in more detail.