Disciplinary & Grievance
Disciplinary & Grievance Support
Disciplinary and grievance matters handled with confidence and care.
Disciplinary and grievance issues are some of the most sensitive and high-risk situations an organisation can face. If handled incorrectly, they can quickly escalate into disputes, claims, or long-term damage to working relationships.
At Human Results, we provide clear, practical support to help employers manage disciplinary and grievance processes fairly, consistently, and in line with employment law. Our approach ensures issues are addressed proportionately, risks are minimised, and managers feel supported at every stage.
A well-managed disciplinary or grievance process helps resolve issues early, reduces risk, and demonstrates that concerns are taken seriously. Poorly managed processes, however, can lead to disputes, loss of trust, and potential legal claims.
We support employers through both informal and formal procedures, ensuring the correct steps are followed and documentation is clear and robust. Our advice is grounded in current employment law and delivered in a practical, straightforward way.
Whether you are dealing with conduct issues, complaints, or concerns about behaviour or performance, we help you approach each situation calmly and objectively.
Supporting fair and effective processes
Our disciplinary and grievance support includes
We provide support across all stages of the disciplinary and grievance process, including:
• Advice on when and how to initiate disciplinary or grievance procedures
• Guidance on investigations, evidence gathering, and witness statements
• Support with suspension decisions and risk assessments
• Drafting disciplinary and grievance correspondence
• Advice on conducting meetings and hearings
• Guidance on outcomes, sanctions, and appeals
• Reducing the risk of disputes escalating to employment tribunal claims
Our support can be advisory or hands-on, depending on what your organisation requires.
Additional Services
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Workshops and Mentoring
We have found it is often the case that managers have been promoted into their position without the benefit from sound people management training, or with little understanding of policies and procedures they should be following. This doesn’t need to become an issue for the wider workforce. We offer one-on-one mentoring sessions for managers to help develop their communication skills, manage expectations of being a manager, and talk them through the key HR processes they will be involved in.
Do you feel all of your managers would benefit from understanding how to deal with difficult conversations? Have we recently developed your handbook but you need certain policies explaining in detail to the SLT? We can deliver bespoke workshops and training to suit you.
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Recruitment
Recruiting new staff can be time consuming and stressful. As your outsourced recruitment partner, we can manage the entire hiring process from advert to job offer - and everything in between.
With years of experience in recruitment and onboarding, Human Results take a hands-on approach to find you the best candidates available, giving you time to focus on other business matters.
If you want to be more involved with the process, that’s fine too. You might just be looking for an unbiased point of view during the interviews, or you want to outsource the CV sifting and related admin. Whatever it is, we’re here to help.
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Dispute Resolution
Workplace disputes can be an emotional and stressful time for both employer and employee.
It’s often beneficial to enlist unbiased support to ensure a clear and fair outcome. Working in partnership with your business, Human Results provide impartial pre-action conciliation and workplace mediation to help to settle unresolvable disputes.
We also offer clear advice to HR professionals and management teams within organisations for for resolving disputes. For a cost effective fixed fee, or competitive hourly rate, we can provide the expertise to support your business with dispute resolution services, when you need it most.
Contact Us
Get in touch to discuss our HR services in more detail.